Jawatan Kosong di Amanah Raya Berhad (ARB) - 13 Mac 2016

Jawatan kosong terkini di Amanah Raya Berhad (ARB) Mac 2016. Permohonan adalah dipelawa daripada waganegara Malaysia yang berkelayakan untuk mengisi kekosongan jawatan kosong di Amanah Raya Berhad (ARB) sebagai :

1. EXECUTIVE

Tarikh tutup permohonan pada 13 Mac 2016
Lokasi : Kuala Lumpur
Sektor : Berkanun

Objectives of Position:

To provide customer service support to all internal and external customers, assist in overseeing day-to-day operation of ARB and endeavour to deliver excellent service and make every encounter with us delightful for customers.

Main Responsibilities:

• Customer service operation (counter)

Attend to walk in enquiries and complaints from customers regarding  ARB’s products (Estate,Trust and Will) in a professional, efficient and responsive manner.
Record the number and the type of transactions handled on daily basis..

• Compliance and product knowledge

To provide accurate & timely information and ensure all actions taken to handle a customer’s enquiry/problem/complaint are in compliance with the company standard operating procedures and policies and escalate the matter to the relevant higher authorities in the event of exceptions.

• System and file Management

Register file as  the first level of service by checking a new application from  customer and must  ensure file registration, documentation, data management and submission processes  comply with company policies and procedures.
Payment from  customers must be handled in the right transactions and ensure that the payments are recorded in  appropriate system.

• Customer service operation – Care Line

Professionally handle customers enquires and complaints via telephone.

• To assume any other duties assigned by HOD and immediate superior

Customer service report and admin operation  such as sorting documents and cheque submission for customers.

Qualification / Requirements:

Degree holders, either in Banking/Business/Customer Service/Marketing or equivalent from university recognized by the Government of Malaysia.
Diploma holder with relevant working experience of more than 2 years.
Pleasant personality and good communication skills.
Excellent in written and spoken communication skills in both Bahasa Malaysia and English.
Ability to speak in Chinese and Tamil is an added advantage.
IT skill (s): MS Excel, MS Word, MS PowerPoint.
Interested candidates are invited to write in / e-mail with full resume stating your personal details, last drawn salary, expected salary, telephone numbers and recent passport size photograph (n.r) to:

Head of Group Human Resources Department
Amanah Raya Berhad
12th Floor, Wisma AmanahRaya
No. 2, Jalan Ampang
50508 Kuala Lumpur

Email address recruitment@arb.com.my

Only shortlisted candidates will be notified
(Please write the position applied on the email Subject)
Only shortlisted candidates will be notified.

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Jawatan Kosong di Amanah Raya Berhad (ARB) - 13 Mac 2016 2016-03-03T12:28:00+08:00 Rating: 4.9 Diposkan Oleh: Jawatan Kosong